Service providers

CommuniGate Pro is a well scalable and reliable cloud platform, which can easily and effectively give all set of unified communications. Starting with e-mail in corporate domain and ending with PBX hosting and contact center.

Flexible platform for provider services:

• Softswitch Class 4 and Class 5 ability
• Connecting with most billing systems
• API
• Work with any IP-phones and gateways
• User friendly administrative interface
• On-line technical support
• Training engineers

The functions and features of the platform CommuniGate Pro

1. IP telephony

• Record and listen to calls in real-time
• Video conferencing
• Statistics and reporting
  • Incoming traffic
  • Outgoing traffic
  • The duration of calls with averages and group analytics
• Built-in billing engine + integration with third-party solutions
• IVR
  • Pre-built voice menus
  • Extensions
  • Any depth of hierarchy is possible
• Voice mail engine and injection to 3rd party apps like CRM / Ticketing systems
• Conference calling mixer supporting HD Voice

2. Instant Messaging and Chat

• Presence Status engine supporting XMPP, SIP/SIMPLE and XIMSS
• Texting / chat conference rooms
• Conversion from IM to SMS from any IM client
• Server to Server XMPP/jabber & XMPP to SIP/SIMPLE

3. Web, mobile and desktop e-mail

• IMAP, POP3, SMTP, ActiveSync (iOS, Android and Microsoft Mobile)
• Support for all standard clients including Outlook, Thunderbird, Apple Mail
• A large suite of HTML5 Webmail interfaces
• Integration with enterprise portals
• The best on the market anti-abuse engines for
  • Anti-spam
  • Anti-virus
  • Protection from attacking passwords
  • Protection against denial of service attacks
  • Multi-factor authentication
  • e-mail and storage encryption

4. Contacts and Address books

• Mobile sync by ActiveSync
• Import/Export address books
• Corporate or Domain based Address books (LDAP)
• CardDAV
• Group Contacts
• Custom Contact fields
• Integration to 3rd party Directories such as CRM or support ticketing systems

5. Collaboration, scheduling and Calendars

• Web Publication calendars ( .ics file, HTTP)
• CalDAV
• Shared calendars & shared folders (files)
• Free/Busy status
• Mobile sync to Activesync devices such as iPhone / iPad

6. Storing and sharing files

• Individual storage for each user
• FTP, WebDAV, HTTP
• Sending files
• Sharing files
• Personal Web page for each user

7. Interaction with Microsoft products

• User authentication through Active Directory
• Integration with Outlook (MAPI plug-in)
• Mobile clients Exchange + Outlook 2013 (activesync)